Warning: Late repayment can cause you serious money problems. For help, go to www.moneyadviceservice.org.uk

OFGEM the energy regulator calls on suppliers to take action on over £400 million they hold

Dear Customer,
In light of the current COVID-19 we will not be accepting any new loan applications. The well-being of our customers is of absolute priority and therefore we ask you to contact us via chat, email or phone if you have an existing account and require any help.

Many customers will be faced with income interruptions as a result of this crisis and so therefore we are recommending that you refer here for useful advice: https://www.moneyadviceservice.org.uk/en/articles/coronavirus-what-it-means-for-you

What's Happening?

Affecting 3.5 million household accounts and 300,000 business accounts; OFGEM is calling on large suppliers to return money which is held in accounts that are now closed.