Warning: Late repayment can cause you serious money problems. For help, go to www.moneyadviceservice.org.uk

Why have I received a default notice when I am in a payment plan / debt management plan?

If you fall 62 days or more behind with payments you will be issued with a default notice even if you are in a plan.

When making payments through a third party, we appreciate that this can causes delays with payments being received and allocated to your account, but unfortunately, the notice is not reversible.

If you’ve had a default notice and wish to speak to our collections team, you can email then on collections@ferratum.co.uk or phone them on 0151 601 8611.