Why have I received a Default Notice?
In light of the current COVID-19 we will not be accepting any new loan applications. The well-being of our customers is of absolute priority and therefore we ask you to contact us via chat, email or phone if you have an existing account and require any help.
Many customers will be faced with income interruptions as a result of this crisis and so therefore we are recommending that you refer here for useful advice: https://www.moneyadviceservice.org.uk/en/articles/coronavirus-what-it-means-for-you
If more than 62 days elapse without payment, this will trigger a default notice. This is a letter advising you that if you do not settle your loan within 28 days a default will be registered. The good news is, we are here to help you and we may be able to offer you a reduced settlement figure to help you avoid the default. Please call us on 0151 808 1372 to discuss this.
If you’ve had a default notice and wish to speak to our collections team, you can email them on firstname.lastname@example.org or phone them on 0151 808 1372.