Warning: Late repayment can cause you serious money problems. For help, go to www.moneyadviceservice.org.uk

What happens if I can't afford my repayment?

Dear Customer,
In light of the current COVID-19 we will not be accepting any new loan applications. The well-being of our customers is of absolute priority and therefore we ask you to contact us via chat, email or phone if you have an existing account and require any help.

Many customers will be faced with income interruptions as a result of this crisis and so therefore we are recommending that you refer here for useful advice: https://www.moneyadviceservice.org.uk/en/articles/coronavirus-what-it-means-for-you

We always recommend that you think carefully before applying for a loan. Failure to repay it on time could seriously affect your credit rating and you will incur additional charges.

If you do encounter a problem, please contact our friendly Collections team straight away. They are here to help you find a manageable solution. Call them on 0151 808 1372 or send an SMS to 07860020302. For further information please visit our Collections FAQs.