Warning: Late repayment can cause you serious money problems. For help, go to www.moneyadviceservice.org.uk

I have had a default notice. What should I do now?

Dear Customer,
In light of the current COVID-19 we will not be accepting any new loan applications. The well-being of our customers is of absolute priority and therefore we ask you to contact us via chat, email or phone if you have an existing account and require any help.

Many customers will be faced with income interruptions as a result of this crisis and so therefore we are recommending that you refer here for useful advice: https://www.moneyadviceservice.org.uk/en/articles/coronavirus-what-it-means-for-you

Please don’t panic! The situation can be remedied. Please contact our friendly team straight away, you can send an email to collections@ferratum.co.uk or call them on 0151 808 1372 to discuss your account.

We can offer you a reduced settlement to help you avoid the default. Text 28 DAY OFFER to 07860 020 302 and we will text you the amount you need to repay and by what date.

For more information about defaults please click here.