How do I repay my loan?
In light of the current COVID-19 we will not be accepting any new loan applications. The well-being of our customers is of absolute priority and therefore we ask you to contact us via chat, email or phone if you have an existing account and require any help.
Many customers will be faced with income interruptions as a result of this crisis and so therefore we are recommending that you refer here for useful advice: https://www.moneyadviceservice.org.uk/en/articles/coronavirus-what-it-means-for-you
We will automatically debit your nominated bank account with the amount due on the loan due date using a Continuous Payment Authority.
If you would like to repay early or make additional repayments, you can simply log into your online My Account and make a repayment using our online function here.
You can also follow the instructions below to make additional or early repayments by text. Text PAY BACK to 07860 020 302 to repay your balance in full. Partial payments are accepted, text PAY and the amount you want to repay, like this: PAY 100 to 07860 020 302.
Alternatively using your online banking facilities, you can transfer payments to Sort Code: 09-07-20 Account: 01815199. Please use your mobile number as the reference, so we can easily find and identify your payment.
Please be aware that online payments will take up to 48 working hours to process and this may cause delays, especially if you are waiting to reapply. We strongly recommend debit card as the preferred payment method for your convenience. Once your payment has been processed we will send you a text to confirm receipt.
Head back to the homepage if you’re ready to apply for a new loan here.