Warning: Late repayment can cause you serious money problems. For help, go to www.moneyadviceservice.org.uk

Accessing your loan history

Dear Customer,
In light of the current COVID-19 we will not be accepting any new loan applications. The well-being of our customers is of absolute priority and therefore we ask you to contact us via chat, email or phone if you have an existing account and require any help.

Many customers will be faced with income interruptions as a result of this crisis and so therefore we are recommending that you refer here for useful advice: https://www.moneyadviceservice.org.uk/en/articles/coronavirus-what-it-means-for-you

Your loan history is available in My Account under 'Loan History' tab. If for some reason you cannot find the information you need here, please email complaints@ferratum.co.uk to request a statement summary.