Our customers have been voting in their hundreds and named us one of their Customer Service Champions!
We’ve done it! We’re delighted to have been named a runner-up for the hotly contested “Customer Service Champion” category at the Consumer Credit Awards 2017, and it’s all down to our customers.
What are the Consumer Credit Awards?
The Consumer Credit Awards use the power of consumer voting to find the best consumer credit companies in the UK. Customers, not industry experts, decide these awards, so we’re particularly thankful that our customers took part.
The Consumer Credit Awards have become the largest consumer-voted awards programme within the consumer credit industry, and help to put the customer at the very heart of the industry, which is why we’re so grateful to win an award.
Awards were handed out in fifteen categories, ranging from “Best Personal Loan Provider” to “Best Newcomer.
Tell me more…
The awards are run by Smart Money People, and decided by customer voting, so we’re particularly delighted to be recognised as a leading consumer credit business that puts customers at its heart.
Our award was announced at an awards ceremony at the Lansdowne Club in Mayfair, London, in front of some of the biggest consumer credit firms in the UK. The evening was hosted by Mock the Week regular Gary Delaney, and we’re still over the moon that we were able to attend and take home an award.
The founder of Smart Money People, Mike Fotis, said;
“I’d like to congratulate Ferratum on being a runner-up in what is undoubtedly the award all firms wanted. Being a runner-up in our “Customer Service Champion’ category is not easy, and I hope all the team are proud of this achievement.”
We couldn’t have done it without our customers, so thank you so much for taking part. Ferratum UK Country Manager Tony Gundersen said;
“We’re absolutely thrilled to have won this award, our incredibly dedicated Customer Care Team work hard every day to help each and every one of our customers.
At Ferratum, we strive to make customer care our top priority, so the fact our customers have voted for us to win this award means so much to us.
Thank you to all our customers who took the time to review and vote for us and gave such wonderful feedback.”
The Consumer Credit Awards 2017 in numbers
- 27,218 consumer votes submitted
- 137 companies in the mix
- 15 awards
- The #1 consumer voted-for awards within the credit industry
Don’t forget to find out more about what our customers think about our service on Trustpilot and on the Ferratum blog…
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