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About Ferratum

Dear Customer,
In light of the current COVID-19 we will not be accepting any new loan applications. The well-being of our customers is of absolute priority and therefore we ask you to contact us via chat, email or phone if you have an existing account and require any help.

Many customers will be faced with income interruptions as a result of this crisis and so therefore we are recommending that you refer here for useful advice: https://www.moneyadviceservice.org.uk/en/articles/coronavirus-what-it-means-for-you

about us

About Us

Introduction to our Business

Ferratum is all about people and being at the forefront of the mobile revolution in banking. We offer customers a fast, easy to use highway to mobile lending and banking services. 

Founded in 2005 and headquartered in Helsinki, Finland, Ferratum has expanded rapidly to operate in 25 countries across Europe, Africa, South and North America and the Asia-Pacific region.

As a pioneer in digital and mobile financial services technology, Ferratum is at the forefront of the digital banking revolution.

At Ferratum, we are committed to being responsible lenders and treating customers fairly. We're authorised and regulated by the Financial Conduct Authority (Registration No. 672537) and members of the Consumer Finance Association. So our customers can be confident in the knowledge that they have selected a responsible lender. 

Ferratum are listed in the Prime Standard segment of Frankfurt Stock Exchange. 

Our Strategy

With a strong focus on organic growth, geographic expansion, and the development of our product portfolio, we are committed to our vision of being the leading mobile bank. Our data-driven approach to credit-scoring and knowing our customers put us at the forefront of the smart banking revolution.

Our Mission - 'More than money to everyone.'

Our mission is to provide the best consumer interface for lending and banking processes and 24/7 personal customer service accessible online through our website, mobile apps and those of our partners. 

Such a mission statement can only be accomplished through simple and hassle-free product applications, fast and transparent loan processes, providing confidential transactions and keeping our customers' data safe while providing consumer financing with fixed and transparent costs. 

Our Values

Creating value for customers, investors, and partners has been Ferratum's aspiration ever since our launch in 2005 with professionalism, innovation, profitability and clear ethics are at our core. 

  • Professionalism means continuous learning, a clear operations model, and taking responsibility for our action
  • Innovation means encouraging new ideas, supporting trial and error, and focusing on scalable solutions to ensure continued competitiveness
  • Profitability is the result of speed, flexibility, and growth. Ferratum has reached sustainable profit since its formation in 2005, and we are committed to maintaining our solid performance
  • We believe ethical principles are important in creating trust and loyalty among our customers and employees. When making decisions, we take personal responsibility for our customers and stakeholders, and we are committed to being open and transparent in our dealings.

For more information, please visit our Group website or alternatively, visit our local websites using the links in our footer.